Terms & Conditions
Distributors: Click here for Authorized Menda Beauty Distributor Terms & Conditions

The prices in the MendaBeauty.com eCatalog supercede all previous prices and may change without notice. All prices are Net and are subject to the following terms:

SHIPPING AND HANDLING CHARGES:
Shipments are FOB Factory. Order may ship from multiple FOB points. Freight charges for credit card orders are estimated.

NOTE: The estimated shipping costs do not necessarily represent the carrier's published rates and may include additional charges levied by the merchant. Freight charges for open accounts are prepaid and added to the invoice. Items too large or too heavy for UPS delivery are shipped by truck.

SHIPPING POINTS:
Your order may ship from more than one location. Request a confirmation of your order to see the FOB points for the items on your order.


RETURNED MERCHANDISE:  All returns to MendaBeauty.com must be approved in advance. Call or Email Service@MendaBeauty.com for an RMA. No product can be returned or credit issued for products after 30 days of purchase. A credit will be issued that can be used towards the purchase of any MendaBeauty.com item after deducting a restock charge of 25% of the total ($25 minimum) which will be automatically deducted from each RMA credit issued to cover the handling cost. The restock charge will not apply to defective or demo merchandise.


INSURING YOUR SHIPMENT: You are responsible for your shipment once it leaves the F.O.B. point. We recommend that you insure all shipments, especially those with fragile items such as rigid mats (FRP, Micastat), liquids (cleaners, floor care, and paint products), and electronic equipment. The cost to insure a UPS shipment is minimal. Call or eMail Customer Service for more information. The buyer is responsible for uninsured lost or damaged shipments.


PAYMENT TERMS : Payment may be made by credit card or with net 30 terms if an account has been previously established with DII. Credit cards will be charged on invoice/shipment date. Credit card payments accepted by DII after date of invoice are subject to a 5% service charge.

 

Bank Information for Payments Via Check

Desco Industries Inc.
P.O. Box 843896
Los Angeles, CA 90084-3896

Checks must be drawn on a US bank in US dollars.


Bank Information for Wire Transfer

Wells Fargo Bank
ABA# 121000248
Desco Industries Inc.
Swift Code – WFBIUS6S
Acct# 4126285691


Please contact Accounting at (909) 627-8178 for any questions.


NORMAL DELIVERY: An email confirmation will be sent to you with shipment dates, once your order has been processed. To obtain accurate inventory levels we suggest checking the web site for current information.


EXPEDITED ORDERS: MENDA Beauty does not offer any expedited or rush services on orders. All purchase orders are processed in the order they are received. Orders processed on our website go directly into the order queue and may be processed before written orders sent at the same time.


SPECIAL MANUFACTURED ITEMS: "Custom" manufactured items are available on a per-order basis only.  Contact customer service for applicable minimum quantity and order amount. First article approval is required.  Actual quantity shipped and invoiced may be +/- 10%.  Special manufactured items are not returnable for credit.


CLAIMS: Claims for short shipments will be considered when submitted in writing within 15 days of the invoice date. Filing claims to the carrier for damaged or lost shipments is the responsibility of the buyer.


FORCE MAJEURE: Desco Industries shall not be liable for any delay in delivery or for non-delivery, in whole or in part, caused by the occurrence of any event beyond the reasonable control of Desco Industries. If such event occurs, Desco Industries may allocate production and deliveries among its customers.


CERTIFICATION: Certificates of Conformance to Menda Beauty drawings and specifications will be included at no charge if requested when an order is placed.


WE GUARANTEE YOU WILL BE SATISFIED WITH OUR PRODUCTS:
We make every effort to see to it that our products are of the highest quality and meet all appropriate recognized industry standards. All statements, technical data, and recommendations contained herein are based upon tests we believe to be reliable. However, the accuracy or completeness thereof is not guaranteed. The proper and correct application of products and data is the responsibility of the user. The following is made in lieu of all warranties, expressed or implied:


Menda Beauty's only obligation shall be to replace such quantity of the product proved to be defective. Menda Beauty shall not be liable for any injury, loss, or damage, direct or consequential, arising out of the use of or the inability to use the product. Before using, users shall determine the suitability of the product for their intended use, and users assume all risk and liability whatsoever in connection therewith.


No statement or recommendation not contained herein shall have any force or effect unless embodied in a written agreement signed by authorized officers of Desco Industries, Inc.


LIMITED WARRANTY: Menda Beauty expressly warrants that for a period of one (1) year from the date of purchase, products will be free of defects in materials (parts) and workmanship (labor). For complete warranty information and lots of other useful stuff, go to: Warranty

For more information about our terms and conditions, please call or eMail Customer Service.